Microsoft and Nortel Award Nexus with Unified Communications Accreditations

Microsoft and Nortel Award Nexus with Unified Communications Accreditations

Nexus is extremely pleased to announce that the company has been awarded Unified Communications accreditations by Microsoft and Nortel. These two new industry accreditations acknowledge the technical competence and proven track record that Nexus has demonstrated by deploying innovative customer solutions that utilise this important new technology platform.

Unified communications (UC) is an industry description used to describe all forms of telephone calls and cross-media functions controlled by an individual user for both business and social purposes.

Nexus firmly believes that UC technologies offer customers greater choice in how their communications and collaboration software is delivered, managed and maintained. By uniting your existing communication systems such as telephone and fax systems, voice mail, email and internet messaging you can deliver these tools across multiple convenient applications and devices.

For example UC allows you to build powerful business solutions that integrate VoIP telephone and fax services, audio and video conferencing, voice mail, real-time presence and contact information, instant messaging, calendaring and speech technology-enabled Interactive Voice Response.

Microsoft Unified Communications Solutions Competency

The Nexus Technical Team has worked hard to meet the criteria that Microsoft set for its partners to achieve the Unified Communications Solutions competency. Nexus had to submit successful customer projects for review and demonstrate the required expertise in planning, deploying and managing UC solutions that integrate Microsoft Unified Communications Server and Microsoft Exchange Server.

Dave Courts, Technical Director at Nexus comments, "We are absolutely delighted to be among the first Microsoft Partners in the UK to achieve the Unified Communications competency. This is one of the most exciting and fastest developing areas of ICT and Nexus are at the forefront of the technology. We have had great success delivering integrated voice and data solutions utilising Microsoft products and have found that our customers have radically improved their communication processes and reduced costs."

Nortel SMB Unified Communications Accreditation

Nexus has continued to expand its communications solutions portfolio by working closely with Nortel to attain their new SMB Unified Communications Accreditation.

The Nexus Technical Team are now ready to deploy Nortel's highly anticipated Software Communication System 500 (SCS 500), which is an easy to manage, user-friendly, unified communications solution targeted at SMBs with 30-500+ users. This SIP-based product leverages next generation features and provides employee with enhanced collaborative applications such as video and voice conferencing, unified messaging, call forwarding (find me/follow me), auto attendant, and automatic call distribution (ACD).

The launch of SCS 500 follows Nortel's close working relationship with Microsoft to produce next-generation Networks and pursue the concept of UC.

Mike Nicholas, Operations Director at Nexus comments "The skills transfer and training our technicians have received working with pre-release SCS 500 has been invaluable. The SCS 500 is a perfect Unified Communications solution for the size of customers we work with and the addition of this latest accreditation demonstrates our belief and commitment in UC technologies."

To find out how Nexus can help you deploy a Unified Communications solution for your organisation call our Sales Team on 01392 205095 or email sales@nexusos.co.uk